frequently asked questions

We offer two types of rooms: Standard Rooms and Rooms with Kitchenettes. Each room is designed for your comfort, providing all the essentials for a relaxing stay.

While our hotel does not have specific wheelchair-accessible features such as ramps or accessible rooms, we are happy to assist guests with special needs. Please contact us in advance to discuss how we can best accommodate your requirements.

We currently do not have roll-in showers or fully accessible rooms. However, each room is equipped with a grip bar in the shower for added safety and convenience. If you have specific needs, please contact us ahead of time, and we will do our best to support you during your stay.

Yes, you can request either a Harbour View or a Residential View. Our Harbour View rooms offer a scenic outlook, while the Residential View rooms are located on the quieter side of the hotel, ideal for those seeking a peaceful environment. Room preferences are subject to availability, and we’ll do our best to accommodate your request.

Unfortunately, we do not have adjoining rooms available. However, if you need multiple rooms, we will do our best to accommodate your requests for nearby rooms. Please contact us in advance to discuss your needs.

Yes, we welcome service animals in all areas of the hotel. Please inform us in advance if you plan to bring a service animal, and we will make the necessary arrangements to ensure a comfortable stay.

Guests must be at least 18 years old to book a room. A valid ID and credit card are required at check-in.

We do not have air conditioning in our rooms. However, all rooms are equipped with heating to ensure a comfortable stay during cooler months.

We do not provide additional equipment like shower chairs or portable ramps. However, if you have specific requirements or need assistance, please let us know in advance, and we’ll do our best to help.

You can book a room easily through our website, by phone, or via email. If you have any special requests or need assistance with your reservation, feel free to contact us, and our team will be happy to help.

• Standard queen rooms is 2 adults
• Standard king room is 2 adults
• Standard two double beds is maximum 4 adults

You can easily make a reservation through our website, by calling our front desk, or by emailing us. Our team is happy to assist you with your booking.

Yes, you can modify or cancel your reservation. Please refer to our cancellation policy for any applicable fees.

Cancellations must be made at least 24 hours before your scheduled arrival to avoid a cancellation fee. If you cancel within 24 hours of your arrival, a fee may apply. Please refer to the terms at the time of booking for specific details.

We do require a credit card to hold your room.

Yes, you can book multiple rooms for your stay. If you need any special arrangements or have specific requests, please let us know at the time of booking, and we will do our best to accommodate you.

We recommend booking your room as early as possible to ensure availability, especially during peak seasons or holidays. However, we do accept last-minute reservations based on availability.

Some of our special rates or promotional offers may require a minimum stay. If you’re unsure, feel free to contact us before booking to inquire about any requirements.

Yes, you can request a specific room type or location (such as a room with a view or on a certain floor). While we will make every effort to fulfill your request, please note that room preferences are subject to availability.

We strictly accept credit cards as the only method of payment for reservations. We accept most major credit cards, including Visa, MasterCard, American Express, and Discover.

Yes, you can book a room for someone else. We would require you to fill a third party credit card authorization form. Please provide their name and any special requests at the time of booking. They will need to provide a valid ID.

Yes, we do accept group reservations. If you’re planning to book multiple rooms for a group, please contact us directly so we can assist with your booking and any special requests.

Our email is info@daysinnvictoria.com

If you booked your reservation through a third-party website or agency, you will need to contact them directly to make any modifications or cancellations. We are unable to modify or cancel third-party reservations on your behalf.

Yes, we have a heated outdoor pool that is available for guests to enjoy. The pool area also features a covered hot tub for relaxation. Pool is seasonal whereas our hot tub is available year round. Please check with the front desk for pool hours.

Unfortunately, we do not have meeting rooms or convention facilities available at the hotel.

We do not offer breakfast as part of our services. However, there is an onsite restaurant that is operated separately from the hotel. Please check with the restaurant directly for breakfast options.

Yes, we offer a complimentary tea and coffee station located in the lobby for all our guests to enjoy. There is also a water refilling station in the lobby for your convenience.

Yes, we have an ice machine located on the ground level of the hotel.

Currently, we do not have a fitness center or other recreational facilities. However, guests are welcome to enjoy the heated outdoor pool and hot tub.

Yes, parking is free for all our guests. Please inquire at the front desk if you need any assistance with parking. First come first serve basis only.

We offer a variety of services for your comfort, including daily housekeeping, 24-hour front desk assistance, and complimentary Wi-Fi throughout the hotel. If you need anything else during your stay, don’t hesitate to ask our friendly staff.

Our hotel is located at 427 Belleville Street, Victoria, BC V8V 1X3, right in the heart of downtown Victoria. The location is ideal for exploring the area, with restaurants, shopping centers, and attractions all within walking distance. We are also conveniently located right across from the Coho Ferry Terminal, making us a great choice for travelers arriving by ferry.

Yes, parking is free for all guests. When you check in, we will provide you with a parking pass that must be displayed in your vehicle. Please note that parking is available on a first-come, first-serve basis, so we recommend arriving early to secure a spot.

We do not generally accommodate bus parking.

Yes, our hotel is located in downtown Victoria, and there are several public transit options nearby, including bus stops and taxis. You can easily access various parts of the city, and the front desk is happy to assist you with directions.

We do not have a specific area for oversized vehicles (such as RVs or large trucks). If you’re traveling in an oversized vehicle, please contact us ahead of time, and we will assist you with finding suitable parking nearby.

Our location in downtown Victoria means that most attractions are just a short walk away. Popular spots like the Inner Harbour, BC Legislature, and Royal BC Museum are all within walking distance, making it easy for you to explore the best of the city.

Since parking is on a first-come, first-serve basis, we recommend arriving early. If the parking lot is full, the front desk can assist you with nearby parking options. There are several public parking areas in the vicinity.

Currently, we do not offer valet parking. All guests will need to park their vehicles in the available spaces on a first-come, first-serve basis.

While our hotel is in a safe area, we advise against leaving any valuables in your vehicle. For your safety and peace of mind, it is better to store valuables in your room or keep them out of sight if you must leave them in your car.

Yes, we accept all pets, including dogs, cats, birds, and fish! We want to make sure your furry (or feathered) friends feel welcome during their stay.

Yes, we charge a $20 pet fee per day, per pet. Or $50 pet fee per week per pet. This fee helps cover the additional cleaning and maintenance needed to accommodate pets.

We do not have any size or breed restrictions. All pets are welcome!

For the safety and comfort of your pet and other guests, we ask that pets not be left unattended in the room. If you need any assistance finding nearby pet care services, feel free to ask the front desk.

While we do not have designated pet areas, our downtown location provides convenient walking paths for you and your pet. Please keep your pet on a leash while in public areas of the hotel.

There is an off-leash area, Beacon hill park, a short drive from the hotel.

As our restaurant is a separate business from the hotel, we recommend checking directly with them about their pet policy. In general, pets are not allowed inside dining areas, but outdoor seating may be available.

Yes, we do accept group reservations. If you’re planning to book multiple rooms for a group, please contact us directly so we can assist with your booking and any special arrangements.

Unfortunately, we do not host events at the hotel. While we do offer group bookings, we do not have the facilities for large parties, conferences, or other events. We are also a separate business from the onsite restaurant, which handles its own event services.

We do not have meeting rooms or event spaces available at the hotel. For large gatherings or conferences, we recommend exploring other venues in the area.

We do not have large rooms or event spaces suitable for hosting private parties or events. However, our team is happy to assist with group accommodations if you need rooms for a special occasion or gathering.

Yes, we can reserve a block of rooms for a wedding, family reunion, or any other group gathering. Please contact us directly for pricing and availability, and we’ll be happy to assist in arranging accommodations for your group.

Discounts may be available for group bookings depending on the number of rooms and the dates of your stay. Please contact us directly to inquire about group rates for your specific needs.

We do not provide catering or food services directly at the hotel, as we are a separate business from the onsite restaurant. However, the restaurant may offer catering options for your group, so we recommend reaching out to them for further details.

While we do not have event spaces for large gatherings, you are welcome to decorate your room for a special occasion. However, we ask that any decorations be in line with hotel policies, and please keep in mind that our rooms are not intended for hosting large parties.

A long stay is typically defined as a weekly stay (7 days minimum) or a monthly stay (30 days minimum).

Yes, we offer special rates for long-term stays. Please contact us for further details.

For long stays, we offer standard amenities as well as optional room features such as kitchenettes. 

To book long term stays, we require calling us directly to ensure we can accommodate any additional requests and discuss your specific needs.

To modify or cancel your reservation, please contact us via phone at 250-386-3451 or email at info@daysinnvictoria.com.

Yes, for weekly stays, the minimum stay is 7 days. For monthly stays, the minimum stay is 30 days.

Extensions are subject to availability. We will do our best to accommodate your request. Rates will be pro-rated for any extensions.

Extended stay rates are only available between November and February.

Yes, we offer discounted rates for extended stays. Please contact us directly for more information.

Our pricing for long-term stays is based on the room type and duration of stay. We require payment by credit card, and we do not accept cash or debit payments. Please contact us for rates and availability.

Payment is required in full at the time of check in.

Yes, a deposit is required for long-term stays.

Yes, we do accept corporate or government rates for long-term stays. Please contact us directly for further details.

No, taxes and fees are not included in the rate.

Yes, all utilities, including water, electricity, and internet, are included.

We do not offer suites, but we provide standard rooms and rooms with kitchenettes to suit your needs.

Yes, you can request a specific room type, and we will do our best to accommodate your preferences.

Yes, rooms with kitchenettes are available for long-stay guests, and we have a limited number of rooms with full kitchens.

While we want you to feel at home, we ask that you refrain from making permanent changes or alterations to the room’s furnishings.

Yes, housekeeping is included for long-term stays. We provide cleaning services twice a week, but you can also schedule housekeeping at a time that is most convenient for you. Please let us know your preferred schedule, and we will do our best to accommodate it.

Unfortunately, we do not offer laundry services on-site. However, we can recommend nearby laundromats.

We do not offer a shuttle service, but we can assist with local transportation recommendations.

Yes, we can receive mail and packages for long-stay guests. Please make sure your name and reservation details are included on the package.

 Early check-in requests are welcome; however, they are subject to availability and cannot be guaranteed, as they depend on our operational schedule. We will do our best to accommodate your request whenever possible. For check-outs, we can consider late check-out requests based on availability. Please note that if you stay beyond the designated check-out time, a fee equivalent to one night’s rate will be applied.  The standard check-in time is 3:00pm, and the check-out time is 11:00am.

Yes, we welcome pets for long-term stays. A pet fee will apply, and different rates apply for weekly and monthly stays. Please contact us for more details.

Yes, guests are welcome, but please be aware of our hotel policy, which includes quiet hours after 10:00 PM. 

All of our rooms are non-smoking. Smoking is not permitted anywhere on the property.

Early check-out is possible, and any applicable fees will be discussed at the time of your booking. Please contact us directly to discuss your options at info@daysinnvictoria.com or call us at 250-386-3451. If you require early check out and do not meet the minimum requirements for weekly or monthly rates, standard rates will apply.

Yes, we have quiet hours after 10:00 PM, which applies to all guests. 

Yes, parking is available on a first-come, first-served basis, and is free for all guests, including long-term residents.